Contact Us

We're here to help! Get in touch with our support team.

Get in Touch

Have questions, feedback, or need assistance? We'd love to hear from you! Our dedicated support team is ready to help with any inquiries about our games, website features, or technical issues.

Email Support

Send us an email and we'll get back to you as soon as possible.

support@trenqu.com

Game Issues

Having trouble with a specific game? Let us know which game and what's happening.

Report Game Issue

Response Time

We typically respond to all inquiries within 24-48 hours during business days. For urgent issues, please mention "URGENT" in your subject line.

What to Include in Your Message

To help us assist you more effectively, please include the following information when contacting us:

  • Your Device: Desktop, mobile, tablet, and operating system
  • Your Browser: Chrome, Firefox, Safari, Edge, etc.
  • Game Name: If your inquiry is about a specific game
  • Issue Description: What happened and what you expected to happen
  • Screenshots: If applicable, attach screenshots of any errors

Business Inquiries

For business partnerships, game development collaborations, or other commercial inquiries, please contact us at:

Email: support@trenqu.com

Please include "Business Inquiry" in your subject line to ensure your message reaches the right team.